SALES AGREEMENT

ARTICLE 1 - PARTIES
1.1- SELLER
Title: Mirhan Kahve Gıda Sanayi ve Ticaret Ltd. Şti.
Phone: 0212 369 72 77
E-mail: hello@coffeesapiens.com

1.2 -BUYER
Name/Surname/Title:

Address:

Phone:

E-mail:

ARTICLE 2 - SUBJECT
The subject of this agreement is to determine the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers No. 4077 and the Regulation on the Principles and Procedures of Application of Distance Contracts, regarding the sale and delivery of the product whose qualities and sales price are specified below, which the BUYER has ordered electronically from the SELLER's website http://www.coffeesapiens.com.

ARTICLE 3 - PRODUCT SUBJECT TO THE AGREEMENT
The type and kind, quantity, brand/model, color, and sales price of the products are as stated above.
Payment Method:
Delivery Address:
Person to be delivered to:
Invoice Address:
Shipping Fee:

ARTICLE 4 - GENERAL PROVISIONS
4.1- The BUYER declares that they have read and understood the preliminary information regarding the basic characteristics, sales price, payment method, and delivery of the product subject to the agreement on the SELLER's website http://www.coffeesapiens.com, and that they have given the necessary confirmation electronically.
4.2- The product subject to the agreement will be delivered to the BUYER or to the person/organization at the address indicated by the BUYER within the period explained in the preliminary information on the website, depending on the distance of the BUYER's residence, provided that the legal 30-day period is not exceeded for each product.
4.3- If the product subject to the agreement is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible for the person/organization not accepting the delivery.
4.4- The SELLER is responsible for delivering the product subject to the agreement in a sound, complete condition, in accordance with the specifications stated in the order, and with any warranty documents and user manuals, if any.
4.5- For the delivery of the product subject to the agreement, it is mandatory that a signed copy of this agreement has been delivered to the SELLER and that the price has been paid by the BUYER's preferred payment method. If for any reason the product price is not paid or is canceled in the bank records, the SELLER is deemed to be released from the obligation to deliver the product.
4.6- If, after the delivery of the product, the BUYER's credit card is used unfairly or unlawfully by unauthorized persons in a way that is not due to the BUYER's fault, and the relevant bank or financial institution does not pay the product price to the SELLER, the product must be sent to the SELLER within 3 days, provided that it has been delivered to the BUYER. In this case, the shipping costs belong to the BUYER.
4.7- If the SELLER cannot deliver the product subject to the agreement within the due period due to force majeure or extraordinary circumstances such as adverse weather conditions preventing transportation or interruption of transportation, the SELLER is obliged to inform the BUYER of this situation. In this case, the BUYER may exercise one of the rights to cancel the order, replace the product subject to the agreement with an equivalent one if available, and/or postpone the delivery period until the hindering situation is eliminated. If the BUYER cancels the order, the amount paid will be refunded within 7 days (depending on the payment method) by bank transfer or to the credit card.
4.8- Products that are faulty or damaged, whether or not sold with a warranty certificate, can be sent to the SELLER for necessary repairs within the warranty conditions; in this case, shipping costs will be covered by the SELLER.
4.9- This agreement becomes valid after it is signed by the BUYER and delivered to the SELLER by fax or mail.

ARTICLE 5 - RIGHT OF WITHDRAWAL
The BUYER has the right of withdrawal within 7 days from the date of delivery of the product subject to the agreement to them or to the person/organization at the address indicated by them. To exercise the right of withdrawal, it is mandatory to notify the SELLER by fax, e-mail, or phone within this period and for the product not to have been used within the framework of the provisions of Article 6. In case this right is exercised, it is mandatory to return the original invoice along with a copy of the cargo delivery receipt indicating that the product delivered to the 3rd person or the BUYER has been sent to the SELLER. The product price will be refunded to the BUYER within 7 days following the receipt of these documents. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be refunded. The shipping cost of the product returned due to the right of withdrawal is covered by the BUYER.

The BUYER can cancel their order by calling the SELLER after creating the order and before the shipping stage.

ARTICLE 6 - PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED
The right of withdrawal cannot be exercised for products that are not suitable for return due to their nature, single-use products, consumables, products that spoil quickly or have an expired use-by date, and services.

ARTICLE 7 - GENERAL PROVISIONS

7.1- Persons under 18 years of age cannot shop from the SELLER.

7.2- The SELLER is not responsible for price errors caused by typographical and system errors.

ARTICLE 8 - AUTHORIZED COURT
In the implementation of this agreement, the Consumer Arbitration Committees up to the value declared by the Ministry of Industry and Trade, and the Consumer Courts in the place of residence of the BUYER or the SELLER are authorized.

In case of an order, the BUYER is deemed to have accepted all the terms of this agreement.

SELLER
MİRHAN KAHVE GIDA SANAYİ VE TİCARET LİMİTED ŞİRKETİ